General Questions

What types of vehicles do you offer? 

We offer a range of limousines including luxury sedans, stretch limousines, SUVs, and party buses to accommodate various group sizes and preferences.

How do I make a reservation? 

Reservations requests can be made online through our website, or by calling/texting our customer service line 727-688-9949. 

What are your hours of operation? 

Our services are available 24/7, including holidays. Customer service hours are typically from 9 AM to 9 PM, but you can make reservation requests online anytime.

Pricing and Payment

How much does it cost to rent a limousine or book an airport transfer? 

Prices vary depending on a variety of factors, such as the type of vehicle, duration of the rental, and additional services requested. Please contact us for a detailed quote.

Do you require a deposit? 

Yes, a deposit is required to secure your reservation. The amount varies depending on the service selected. For established or corporate clients, we may be able to offer invoicing options.

What payment methods do you accept? 

We accept all major credit cards, as well as services like Venmo, Zelle, or Cash App. 

Services and Policies

Do you offer airport pick-up and drop-off services? 

Yes, we provide airport transfers to and from all major airports. Our drivers monitor flight times to ensure timely pick-ups and drop-offs.

Is there a minimum rental time? 

Yes, there is typically a minimum rental time of 3 hours. However, this can vary depending on the type of service and vehicle.

Can I make changes to my reservation? 

Yes, changes can be made to your reservation up to 24 hours before the scheduled pick-up time. Changes are subject to availability, and certain adjustments may incur additional charges.

Safety and Drivers

Are your drivers licensed and insured? 

Yes, all our drivers are fully licensed, insured, and have undergone extensive background checks and training.

What measures do you take for passenger safety? 

Our vehicles are regularly maintained and inspected. We also follow all recommended health and safety protocols, including regular cleaning and sanitization.

Do you provide child safety seats? 

Yes, child safety seats are available upon request. Please let us know when you're booking if you require one.

Special Requests and Additional Services

Can I request a specific driver? 

While we appreciate these requests, we cannot guarantee specific drivers, but we will do our best to accommodate your request so don't hesitate to ask.

Do you offer special packages for events like weddings or proms? 

Yes, we offer a variety of packages tailored for special events. Please contact Customer Service at 727-688-9949 and let us know how we can make your day special.

Can I drink alcohol in the limousine? 

Yes, passengers of legal drinking age may bring and consume alcohol in the limousine, except where prohibited by law. However, this is subject to the specific terms and conditions of your rental agreement. Please inform us in advance if this is a preference for your trip so that we can set you up with the appropriate accommodations.

Booking and Cancellations

What is your cancellation policy? 

Some bookings may require a portion of the deposit to be non-refundable, but cancellations made at least 72 hours before the scheduled pick-up time will receive a refund for any payments made above the non-refundable portion. Cancellations made within 72 hours of the pick-up time may incur a fee in addition to any non-refundable deposits. 

How far in advance should I book a limousine? 

To ensure availability, we recommend booking as far in advance as possible, especially for peak times like holidays and weekends.

Can I book a limousine for a multi-day trip? 

Yes, multi-day rentals are available. Please contact us at 727-688-9949 to discuss the details and get a custom quote.

Customer Service

What if my limousine is late or doesn't show up? 

If your limousine is late or doesn't show up, please contact our customer service immediately. We will make every effort to resolve the issue promptly.

How can I provide feedback on my experience? 

We value your feedback and encourage you to share your experience through our social media pages, or directly with our customer service team.